You nailed it on the Axon integrated platform example.
Worth noting that some companies are taking a different approach. Motorola, for instance, partners with or acquires products like Rave and RapidDeploy but keeps them relatively independent. They focus on strategic integration points rather than forcing everything into one monolithic system.
That model seems to preserve the mission focus of individual products while still enabling coordination where it matters.
But your broader point stands: even well-integrated systems break down at the handoffs when people haven't practiced together under realistic conditions.
I just wrote about how this challenge is accelerating with AI getting bolted onto everything. Vendors pushing quarterly releases, systems changing faster than we can test them.
You nailed it on the Axon integrated platform example.
Worth noting that some companies are taking a different approach. Motorola, for instance, partners with or acquires products like Rave and RapidDeploy but keeps them relatively independent. They focus on strategic integration points rather than forcing everything into one monolithic system.
That model seems to preserve the mission focus of individual products while still enabling coordination where it matters.
But your broader point stands: even well-integrated systems break down at the handoffs when people haven't practiced together under realistic conditions.
I just wrote about how this challenge is accelerating with AI getting bolted onto everything. Vendors pushing quarterly releases, systems changing faster than we can test them.
If you're interested: https://tr.ee/TWYjap
Appreciate the thoughtful comment.